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CATEGORY: customer


Customers Bank to strengthen AML compliance after Fed scrutiny

Author: Cointelegraph by Derek Andersen
United States
Aug 09, 2024 12:00

Customers Bank to strengthen AML compliance after Fed scrutiny

The crypto-friendly banks activities during the 2023 banking crisis will also be examined.

Aug 23, 2024 02:15

Enhancing Customer Understanding with Speech AI: The Role of Conversation Intelligence


Discover how Speech AI models are revolutionizing customer service by providing better insights through conversation intelligence platforms. (Read More)

Aug 14, 2024 02:15

The Strategic Importance of Customer Success Teams in AI Product Implementation


Discover how technical customer success and support teams play a critical role in winning and retaining customers, especially in the AI industry. (Read More)

Harris campaigns crypto reset questioned amid Fed crackdown

Author: Cointelegraph by Amaka Nwaokocha
United States
Aug 11, 2024 12:00

Harris campaigns crypto reset questioned amid Fed crackdown

Critics argue that the US Federal Reserves actions are a significant overreach and could stifle innovation in the cryptocurrency sector.

Binance.US gets greenlight to invest customer assets in Treasury Bills

Author: Cointelegraph by Vince Quill
United States
Jul 21, 2024 12:00

Binance.US gets greenlight to invest customer assets in Treasury Bills

The court stipulated that Binance could invest customer funds custodied at BitGo in Treasury Bills maturing along a four-week basis.

Jul 20, 2024 02:15

UneeQ Leverages AI-Powered Digital Humans for Enhanced Customer Engagement


UneeQ is transforming customer interactions using AI-powered digital humans, enhancing realism and engagement with NVIDIA ACE technology. (Read More)

Abra, CEO Barhydt settle with 25 US states over licensing violations

Author: Cointelegraph by Derek Andersen
United States
Jun 27, 2024 12:00

Abra, CEO Barhydt settle with 25 US states over licensing violations

Other states can join in the settlement, which will see up to $82.1 million returned to customers.

Customers protest exchange bankruptcy plan: We never gave FTX our coins!

Author: Cointelegraph by Christopher Roark
United States
Jun 22, 2024 12:00

Customers protest exchange bankruptcy plan: We never gave FTX our coins!

A committee representing the interests of FTX customers is pushing back against a proposed bankruptcy plan, claiming that it violates their property rights.

Aptos Labs, NBCUniversal partner for Web3 fan experiences, gaming

Author: Cointelegraph by Derek Andersen
United States
Jun 21, 2024 12:00

Aptos Labs, NBCUniversal partner for Web3 fan experiences, gaming

More fun is in store for filmgoers like Free Renfield The Game and the Excorcist 3: Believer premiums.

Trezor to simplify self-custody with onboarding sessions and new wallet

Author: Cointelegraph by Helen Partz
United States
Jun 15, 2024 12:00

Trezor to simplify self-custody with onboarding sessions and new wallet

Self-custody raises concerns about the burden of holding the private key, which Trezor wants to solve with a dedicated onboarding division and new wallets.

May 09, 2025 05:55

Regulator Confirms: US Banks Capable of Safeguarding Customer Crypto Assets

The Office of the Comptroller of the Currency (OCC) has recently announced that banks are now permitted to handle customer cryptocurrency assets that are held in custody. This decision marks a significant milestone in the integration of traditional financial institutions with the rapidly evolving digital asset space. This move by the OCC opens up a [...]

Revolut debuts dedicated crypto exchange for UK users

Author: Cointelegraph by Savannah Fortis
United States
May 08, 2024 12:00

Revolut debuts dedicated crypto exchange for UK users

Revolut announced its new Revolut X crypto trading platform for U.K. retail users, which it claims will offer fixed low fees and easy fiat-to-crypto conversion.

New York sets customer service standards for virtual currency entities

Author: Cointelegraph by Derek Andersen
United States
May 31, 2024 12:00

New York sets customer service standards for virtual currency entities

The BitLicense just got a little tougher with new mandatory standards for treating customers right.

May 19, 2025 05:50

New UK Regulation Mandates Crypto Firms to Report Each Customer Transaction

The UK government is set to enforce the reporting of cryptocurrency transactions for all customers starting in 2026. This mandate aims to enhance transparency and combat illicit activities within the digital asset space. By requiring businesses to disclose details of their customers’ crypto transactions, authorities hope to crack down on money laundering, tax evasion, and [...]

Apr 26, 2024 02:55

The KYC/AML Procedure at StealthEX

Explore StealthEX's approach to KYC/AML procedures, ensuring secure, non-custodial crypto swaps without mandatory registration, except in rare, suspicious cases.

The post The KYC/AML Procedure at StealthEX first appeared on StealthEX.

Jul 29, 2023 02:10

Double Standards in Finance: SBF’s Legal Troubles Spark Concerns

Cryptocurrencies and DeFi have shaken up the world of finance, but the spotlight on Sam Bankman-Fried (SBF), the mysterious FTX founder, has raised serious concerns about how the U.S. government handles financial regulation and fairness. SBF faces some serious accusations like misusing customer funds, market manipulation, insider trading, witness tampering, and money laundering. Some folks [...]

The post Double Standards in Finance: SBF’s Legal Troubles Spark Concerns appeared first on Crypto Breaking News.

Jun 29, 2023 10:30

Bitcoin Firm Coinbits Suspends Operations Amidst Custodian Prime Trust’s Financial Woes

The cryptocurrency firm and bitcoin investment app, Coinbits, has announced the suspension of its services due to complications involving the Nevada-based custodian, Prime Trust. Following accusations of insolvency and breaches of fiduciary responsibilities, Nevada’s financial regulators mandated the closure of Prime Trust. Despite these challenges, Coinbits maintains confidence that the custodian “still has enough bitcoin [...]

The post Bitcoin Firm Coinbits Suspends Operations Amidst Custodian Prime Trust’s Financial Woes appeared first on Crypto Breaking News.

Mar 29, 2023 10:30

Senate Banking Committee Holds Hearing on Recent Bank Collapses, Calls for Tougher Regulations

On Tuesday, the U.S. Senate Committee on Banking, Housing, and Urban Affairs, also known as the Senate Banking Committee, held a hearing to discuss the recent bank collapses in the United States and the regulatory response. Throughout the testimonies, digital assets and crypto businesses were mentioned. Senate Banking Committee chairman Sherrod Brown claimed on Tuesday [...]

The post Senate Banking Committee Holds Hearing on Recent Bank Collapses, Calls for Tougher Regulations appeared first on Crypto Breaking News.

Jun 28, 2023 01:20

Nevada’s Financial Watchdog Seeks Receivership of Crypto Custodian Prime Trust Amidst Insolvency Concerns

In a recent submission to the Eighth Judicial District Court in Las Vegas, the Nevada Financial Institutions Division has expressed its intention to take decisive action against the crypto custodian Prime Trust. The regulatory body seeks to not only shut down Prime Trust but also swiftly seize its property, assets, books, papers, documents, and records.

The post Nevada’s Financial Watchdog Seeks Receivership of Crypto Custodian Prime Trust Amidst Insolvency Concerns appeared first on BTC Ethereum Crypto Currency Blog.

Jun 28, 2023 05:50

FTX Co-Founder SBF and Inner Circle Accused of Lavish Spending and Fraud in Latest Bankruptcy Report

On Monday, FTX released a second investigative report accusing co-founder Sam Bankman-Fried and senior executives of commingling customer deposits and corporate funds and misusing them. The report alleges that they spent $243 million on luxury residential real estate for senior staff and family members, as well as on commercial properties. FTX Execs Accused of $243 [...]

The post FTX Co-Founder SBF and Inner Circle Accused of Lavish Spending and Fraud in Latest Bankruptcy Report appeared first on Crypto Breaking News.

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